This training is designed to familiarize direct service workers and others new to the aging network with the resources available for seniors in Philadelphia.  The training will contain:

o   Telephone information and referral

o   PCA resource coordination and the department’s resource directory - resource material will be shared.

o   PCA’s Emergency Fund --- who it is for and how to use it, other FUEL resources.

o   Provide practice opportunities for using resource information.

 Sesson Time: 10:00 AM - Noon

Trainer: Lissette Sarfraz, MSS, LSW - Community Relations Manager PCA.